💗 Shipping & Returns

Clear, simple, and Babe-approved.

✨ Processing Time

All orders are processed within 1–3 business days.
Every jar is made, poured, labeled, and packed by hand — thank you for your patience while your goodies are prepared with love.

✨ Shipping Times

Shipping time depends on the method chosen at checkout and your location.

Typical ranges:

  • USPS First Class: 2–5 business days

  • USPS Priority Mail: 1–3 business days

Shipping updates and tracking will be sent to the email you provide at checkout.

✨ Returns & Refunds

For safety + hygiene reasons, we do not accept returns on opened skincare or aftercare products.

BUT — if something is wrong, damaged, or missing, we will take care of you.

✨ Damaged or Incorrect Items

If your order arrives:

  • damaged

  • leaking

  • incorrect

  • or missing something

Please contact us within 48 hours with your name + order number + photos.
We’ll replace the item or make it right ASAP.

✨ Lost or Stolen Packages

If your package shows as “Delivered” but you can’t find it:

  1. Check around your mailbox/porch

  2. Ask neighbors/family

  3. Wait 24 hours — sometimes USPS marks things early

If it’s still missing after 24 hours, contact us and we’ll help file a claim or assist with next steps.

✨ Order Changes & Address Fixes

If you need to update your address, email us ASAP.
We can only update the address before your order ships.

Once USPS has it, we can’t recall or reroute it.

✨ Refunds for Non-Delivery

If your order never arrives due to a USPS error, we’ll help you resolve it.
Refunds or replacements are handled case-by-case depending on tracking info and USPS investigation.

✨ Contact

For all shipping or order issues, reach out anytime through the Contact Page or email us directly.

We’re here to help, Babe. 💗